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Contact
Last updated: February 7, 2026
Support Email
Contact us at orbit.lab.service@gmail.com.
Inquiry Types
- Technical support and bug reports
- Billing, subscription, and refund-related questions
- Account deletion and privacy/data requests
- Copyright and intellectual property infringement reports
- Security issue reports
Response Time
We aim to respond within 2-3 business days. Complex billing or provider-related issues may require additional time.
What To Include
- Your account email used in Orbit
- Clear description of the issue and reproduction steps (if technical)
- Paddle order/transaction details (if billing-related)
- Screenshots or logs that help identify the issue
Security Reports
For suspected security vulnerabilities, please send details to orbit.lab.service@gmail.com with the subject prefix [SECURITY].